Privacy Policy

Trusted & Professional

JECDEC has been operating with an emphasis on providing high-quality materials and workmanship at competitive prices. Our team of skilled craftsmen have decades of experience in their respective trades, delivering beautiful results time after time. We are passionate about our craft and pride ourselves on attention to detail and exceptional customer service from beginning to end.

Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit website https://jecdec.co.uk. It also explains your rights and choices concerning your personal data and how you can contact us regarding any concerns or inquiries you may have.

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all visitors, users, and customers of our website.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you provide it to us voluntarily:

  • Title

  • Name

  • Telephone / Mobile

  • Email address

  • Location

  • Postcode

2.2 Automatically Collected Information

In addition to the personal information you provide, we may automatically collect certain information when you visit our website. This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referral source

  • Date and time of your visit

  • Pages visited

  • Clickstream data

  • Other diagnostic data

3. How We Use Your Information

3.1 Personal Information

We use the personal information you provide to us for the following purposes:

  • To respond to your inquiries and provide customer support

  • To process and fulfill your requests

  • To send you relevant information, newsletters, or promotional materials, but only if you have provided your consent

  • To personalize your experience on our website

  • To improve our website, and services

3.2 Automatically Collected Information

The automatically collected information is used to analyze trends, administer the website, track users' movements, and gather demographic information for internal purposes. This information helps us improve our website, diagnose technical issues, and ensure the security of our systems.

4. Legal Basis for Processing Personal Information

Our legal basis for processing your personal information is as follows:

  • Your consent, which is obtained when you provide your personal information voluntarily.

  • The necessity of processing for the performance of a contract or to take steps at your request prior to entering into a contract.

  • Compliance with legal obligations to which we are subject.

5. Data Sharing and Disclosure

We may share your personal information with the following third parties:

  • Service providers: We may engage trusted third-party service providers to assist us in operating our website and providing our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

  • Legal requirements: We may disclose your personal information if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations.

  • Business transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your personal information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, such as Google Analytics and LogRocket, to collect information about your interactions with our website. These technologies help us analyze trends, administer the website, track users' movements, and gather demographic information.

By using our website, you consent to the use of cookies and tracking technologies. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent. However, please note that some features of our website may not function properly without cookies.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the integrity and confidentiality of your data.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have certain rights regarding your personal information. These rights include:

  • The right to access your personal information and receive a copy of it

  • The right to rectify any inaccurate or incomplete personal information we hold about you

  • The right to erase your personal information under certain circumstances

  • The right to restrict the processing of your personal information

  • The right to object to the processing of your personal information

  • The right to data portability

  • The right to withdraw your consent at any time

To exercise your rights or if you have any questions or concerns about our data practices, please contact us using the information provided at the end of this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at: